I’ve been thinking a little about different models and approaches to campaigning towards companies and corporate targets over the last few months, and as part of that came up with this short typology.
It’s not complete, so I’d welcome additions in the comments below to add to it, and h/t to my colleagues Andrew and Rachael who contributed to this;
- Consumer pressure – When a consumers or customers are encouraged to take action directly to a company to account for their actions. Lots and lots of examples of this – some focusing on getting consumers of a specific brand to take action, others focused on mobilising those concerned about an issue. The Tearfund’s ‘This is a Rubbish Campaign‘ is an example of this – I love the idea of getting supporters to send their single-use plastic bottles back to Coca Cola. Lots of the campaigning that platform Sum of Us have traditionally done would be another example.
- Adbusting – use of art to subvert a well-known brand to highlight the hypocracy of their actions. I’ve seen lots of this happening in the climate space at the moment (see photo at top of article) trying to put the spotlight on the greenwashing of so many travel firms around climate.
- ‘Social license’ campaigns – when the focus is on getting institutions (often in the cultural, academic or sporting space) to walk away from bad corporates and remove the . For example BP or not BP –which has put pressure the Royal Shakespear Company and the British Museum to drop BP as a sponsor, or the focus on removing gambling brands from football shirts.
- Campaign partnerships – when a corporate uses its platform to ask consumers to take to engage the public on an issue – this can be on a wider issue (see Ben and Jerry’s on refugees) or on a specific benefit to the brand (see Uber and City Hall in London). Lots more on this as a theme here.
- Ratings and rankings – A well used approach – publishing lists of corporates and their performance based on a set of criteria. The aim being that corporates will want to be driven to move up the rankings or stay at the top – see this from a Australian charity, Baptist World Aid on clothing companies, or this from Oxfam and their Behind the Brands campaign on food companies.
- Shareholder pressure – buying shares and using them to push for change at AGMs/through resolutions. Share Action are absolutely brilliant at doing this and have a track record of success over many years.
- Direct action – preventing the operations of a corporate by actively disrupting their supply chain/distribution network.
- Product boycott – a boycott of a specific product or service, see the Nestle boycott that started in 1977 for it’s aggressive marketing of baby foods around the world in breach of international marketing standards and continues today. Also buycotts (h/t Pete Moorey) using consumer buying power to shift markets – for example the Which? Big Switch in 2021 on energy.
- Advertiser pressue – targeting those who advertise in media outlets (papers, blogs, etc) or online, and encouraging supporters to ask advertisers to remove their adverts from those outlets or sites. This is an approach so Stop Funding Hate have used effectively in recent years. Closely linked to ‘social licence’ campaigns.
- Employee pressure – Directly working with employees to put pressure on their bosses to change policies. See Amazon employees on climate and more here. Also working through unions to put pressure on their employers – see this with Civil Servants opposing the current Home Secretary on Channel crossings.
- Leverage – When you campaign against decision maker A in order to target company B. Examples are usually economic boycotts like divestment campaigns, ‘banks: don’t finance fossil fuels’ etc. But there’s other types that aren’t really captured in that. For example, in the past Unite the Union got the Conservatives to threaten BA with a Heathrow landing slot review if they didn’t roll back their fire-and-rehire plans, and it’s a tactic their new General Secretary, Sharon Graham, wants to do more of (see below)
And some great examples being shared on social media to grow this list;
- Recruitment pressure – suggested by Ben in the comments below. Targeting a company’s stand at a recruitment fair to say why they’d look embarrassing on your cv one day, or asking venues such as universities not to invite particular companies – a good recent example of that at work here for Shell.
- Legal action – suggest by Pete and Claire on Twitter. Bringing cases through the courts to hold companies accountable for their actions. This example of using UK court to make UK registered tobacco companies accountable for their actions in Malawi.
- Regulatory action – getting the government to create new frameworks to operate – a systematic way to make change as doesn’t require convincing each company in turn to change, and important when reputation is less connected to share value. (also suggested by Pete and Claire on Twitter)
11 15 ideas, but I’d really welcome more – please do comment below and I’ll add to this over time 👇👇👇👇👇
If you take nothing else from this post. Go see the movie Selma.
I promise you its the most powerful film you’ll see this year, and a ‘must watch’ for anyone interested in how change happens.
Much has been written about Martin Luther King and the Civil Rights Movement, but walking out from seeing Selma I was struck by a few lessons that should resonate for all campaigners;
1 – You can’t go alone – The film centres on the leadership of Martin Luther King, played brilliant by David Oyelowo, but throughout the film you see the importance of the role of the other leaders of the Southern Christian Leadership Coalition (SCLC). When wrestling over strategy, training the movement or negotiating with those in power, your reminded that although Luther King led the movement, he was ably supported by individuals like Abernathy, Lewis and Young. He need these companions to support him both strategically and spiritually as leader.
2 – You need to build your movement – In preparation for seeing the film I’ve been enjoying Taylor Branch’s ‘Pillar of Fire’, its a brilliant history of the Civil Rights Movement, and while the film touches on the work of the Student Nonviolent Coordinating Committee (SNCC), the book is reminder of the work that happened in places like Selma, Greenville, and elsewhere across the south, it was SNCC and others who worked to register voters and build consciousness amongst black communities. For movements to have moments like the marches in Selma you need to be committed to the hard work of organising before them.
3 – Have your second (and third) act planned – The film shows what strategic mastermind that King was, as he prepares for the Selma to Montgomery marches, he knew that his presence would draw nationwide media coverage. While the film doesn’t shed light on if the outcome of the Bloody Sunday march, where marches were viciously attacked by the local Police and State Troopers, could have been predicted, it’s clear that King was aware that he would need to call a second march (known as Turnaround Thursday) to increase the pressure on President Johnson and show the resolve of the movement. To often campaigns plan for the big moment but don’t think what they’ll do next.
4 – Capitalise on your opponents mistakes – As King explains why he’s moved the campaign to Selma, their is an interesting dialogue about why the campaign had ‘failed’ in Albany, Georgia, because local Police Chief, Laurie Pritchett, had studied the non-violent principles and developed a strategy to response which had muted the effectiveness of the movement, and the expected response of Selma Sheriff, Jim Clark, who they anticipated would respond in the violent way he did, helping to gain attention for the campaign. Throughout the film you see how Luther King sought to understand his opponents and exploit their weaknesses. Like a Judoka, he skilfully ‘throws’ his opponents using their power/strength.
5 – Use all the tactics available to you – While the film centres on the marches in Selma as part of the push to get the Voting Rights Act, through the film you also see how Dr King and the SCLC used a range of tactics available to them to put pressure on President Johnson to push the Act through Congress, from legal challenges, media, use of celebrities, to building diverse coalitions, although the SCLC focused on mass mobilisation, it sought to use all the approaches available to it.
Owen Jones is spot on, 2014 is the year that grassroots campaigns like E15 Mums have taken on the powerful and won, but here are a few of the other campaigns that have impressed me in last 12 months.
1 – AGM Army – Share Action – this small team are building an army of shareholder activists who are become the scourge of corporates, with their AGM Army turning up at annual meetings across the year, calling on Tesco to commit to a Living Wage to asking Greggs about animal welfare, I love how they’re taking a campaigning approach that has existed for year, and with digital tools and good old fashioned training helping to show that the simple act of owning a share gives huge influence. This article is a great summary of what they’re doing.
2 – Towns Against Tax Dodging – Action Aid – I’ve had a long-held admiration from the innovative and creative approach that the team at Action Aid take, from tax to biofuels, I get excited when their latest mailing arrives on my doormat, I love their smart campaigning thinking about new targets and approaches, rather than simply focusing on the traditional trinity of MPs, Whitehall and the UN. The recently launched Towns Against Tax Dodging is a brilliant way example of this.
3 – Rainbow Laces – Stonewall – Off the back of a huge victory on Gay Marriage last year, you might have expected them to take some time to reflect on what’s next (although if you know any of the team you’d have known that was unlikely to be the case, instead they come back with innovative new campaigning , like Rainbow Laces, focusing on kicking homophobia out of football, partnering with Paddy Power to send laces to every Premiership team. The ability to bring the voices of well known brands into their campaigning is seriously impressive.
4 – Unmute – Which – I’m continually impressed by the tone and approach of the campaigns from an organisation focused on being a consumer champion. They mix it up with a range of approaches, for example with the Unmute campaign which mobilised 50,000 to unlock a exclusive track from George The Poet, unlike many organisation that has been campaigning for years, they seem to have been able to adapt their approach to mirror the membership and consultation approach that has been pioneered by digital platforms.
5 – People’s Climate March – 350.org – one of the organisations behind the People’s Climate Marches in September which seem to have reenergised the climate movement. I’ve been a long time fan of the approach which seeks to blend the best of community organising and digital activism across so many countries.
6 – Stop TTIP – 38 Degrees – perhaps a predictable choice, but I’ve been seriously inspired by the way that they’re building an organisational model that takes the best of their digital platform and allows them to mobilises offline as well as quickly online. Getting 10,000 people out in September to campaign on TTIP is just the latest example of this approach, it’s easy to be critical of ‘clicktivism’ but they’re showing that the approach can be used to do so much more.
7 – Space for Cycling – London Cycling Campaign – who used local elections in London back in May to target candidates with ultra-local campaign asks sourced from their supporters for each of London’s 629 election wards, an impressive achievement combined with a brilliant website, helping to ensure their asks got traction with candidates across the capital.
The British media seems to have re-awakened an interest in protesting. Last week the Guardian had a go at listing the 10 best protests in history.
While the BBC World Service has been airing ‘Marching into History’ which is described as;
For hundreds of years the protest march has been a means of voicing passionate concerns.
Whether protesting at injustice, challenging inequalities, fighting for better conditions or showing solidarity for fellow workers – demonstrating has been a way of focusing public anger.
While some mass demonstrations have ended in victory, others have led to retreat, defeat and sometimes tragedy. Defying the authorities can be a dangerous business.
In this two-part documentary, Michael Goldfarb examines the protest march as a force for change
The first part is available to listen to here, while the second part will be broadcast on Wednesday 24th November at 09.05 GMT.
Whatever campaigning tactics you or your organisation use, we should be grateful we live in a country where free speech is protected and the right to campaign upheld.
That’s why campaigners of all styles and viewpoints should be concerned about the erosion of campaigning space, much of which happened under the last government.
This film made by campaigners from People and Planet shows what happens when they recently tried to collect petitions in a busy Birmingham shopping centre, while the accompany post details a number of recent examples where activists have been asked to ‘move on’ for campaigning in public spaces owned by private companies (often shopping centres or other similar spaces in towns and cities).
The government has plans to introduce a Freedom (Great Repeal) Bill into parliament in the coming months and I’ve argued before that this bill should remove some of the worst bits of legislation the reduce campaigning space in London and around the UK, but we need to do more.
I’d strongly encourage you to add your name to the petition that 38degrees are running which wants to “Reclaim the right to campaign” and asks you to “support the right to protest in areas which are freely open to the public but which are privately owned, such as the walkways of shopping centres.”
You and your organisation may never plan to make use of the opportunity, but we should stand alongside other campaigning organisations who do to ensure that we keep the maximum possible opportunities to exercise the opportunity to campaign in the UK.
Parliament rose for the summer recess this week, and it’s been interesting to see how the new (and some returning MPs) have responded to all the campaigning actions that they’ve been on the receiving end of.
Exhibit A is an Early Day Motion (EDM) from the new Conservative MP for Weaver Vale, Graham Evans, who ironically used an EDM to criticise the effectiveness of them. Evan’s argues that;
this House regrets the continuing decline in importance of Early Day Motions which have become a campaign tool for external organisations; notes the role of public affairs professionals in drafting Early Day Motions and encouraging members of the organisations they represent to send pro forma emails and postcards to hon. Members; further notes the huge volume of correspondence that this generates and the consequent office and postage costs incurred; believes that the organisations involved derive little benefit from Early Day Motions, which very rarely have any influence on policy;
Only 22 MPs signed onto it although many of them are from the new intake of Conservative MPs, which might signal a disinterest in using them as a tool to register their support for an issue in the future.
Many campaigners have long discussed the effectiveness of EDMs, described by some MPs, who refuse to sign onto them viewing them as a form of ‘parliamentary graffiti’, but others see them as a useful way of demonstrating support for an issue, and a way of giving MPs a specific action to take to demonstrate support for an issue. ConservativeHome has more on the EDM and a counter one from another Conservative MP, plus an interesting case study of how an EDM started a campaign to keep the General Election Night Special, although this came as a result of a campaign that was initiated and of particular interest to MPs.
Exhbit B is this recent report in Third Sector magazine from a Media Trust event at which Charles Walker MP, a backbench Conservative MP commented that ‘Charities often write to MPs asking us to write to ministers to express their disquiet. They assume their concerns must be our concerns. That’s almost bullying, to be honest. Lots of the lobbying MPs are subjected to is blunt and cackhanded’
Going on to say that some charities, such as Macmillan Cancer Support and a local hospice charity in his constituency, were very good at communicating with him. Inviting him to events they are holding locally and saying “It’s almost impossible for an MP to turn down an invitation from a charity that is doing good work in his or her constituency.”
It’s too early to tell if the new batch of MPs are going to be more or less receptive to popular campaigning, but these two examples should perhaps challenge campaigning organisatons to think afresh about the tactics and approaches that are going to use to influence the new (and old) intake.
So, after a very long summer break I’m back…one of my first blogs back in February was about twitter I asked if it was going to catch on.
I was cautiously optimistic, I wanted it to work, but was wary that it could go the way of other social media phenomena. Well what a 6 months Twitter has had. The numbers of people using it are still growing, and it’s not hyperbole to say that it’s changed the face of campaigning.
Changing Policy – Lots has been written about the role of twitter in mobilising people, but last week was perhaps a high-water mark for twitter.
On Monday, we had the Trafigura story exploding on twitter, within hours of the Guardian publishing a cryptic article on its website about an injunction we saw people starting to tweet what the parliamentary question was. Before long the story was leading on the mainstream news, and a scandal that was only going to get noticed by a few who had been following the story was everywhere, a very public PR disaster! Liam from louder.org.uk has a good post on this.
Then on Friday, we saw twitter mobilise a record 22,000 people to complain to the Press Complaints Commission about an article in the Daily Mail on the death of Stephen Gatley.
Before that we had the organisation BeThatChange organising a day of action which saw thousands of people trying to get Gordon Brown to go to COP, the response was that Ed Miliband put up a poll on his Ed’s Pledge website asking people to vote for their political priority ahead of Copenhagen. A few days later, and Gordon Brown announced he was going to COP.
No doubt there are many other examples that one could point to over the last few months, ILovetheNHS for example. Two thoughts about what these examples have in common, an immediacy within moments someone has picked up on the story, and in hours they’ve reached a tipping point that forces the target to respond. Secondly, few of these campaigns have been initiated by organisations but instead twitter has put the ability to mobilise in the hands of people with lots of followers on twitter. Some more agile movements may have been able to pick up on them (for example 38degrees around Trafigura), but twitter is helping to put mobilising power to those with virtual networks.
Engaging with policy makers – Today, two people I know got responses from @EdMilibandMP to their questions/comment and I’ve seen an interesting discussion with @SadiqKhan about an announcement he was making on parking. So what? Well unlike most communications with ministers/MPs, the chances are those policy makers have actually responded themselves, Twitter has cut out the comms department, the secretary and allowed people to share what they’re thinking directly with those holding the red box. No doubt this phenomena will come to an end when the number of followers becomes overwhelming, but for the time its a great opportunity to take advantage of.
Two others useful things;
– Back in the summer the people who matter in Whitehall issued these guidelines about how government department should be using twitter, while they were ridiculed for being too long, they’re the best set of guidelines I’ve found if you need to persuade senior management in your organisation to understand and use twitter.
– I’ve been experimenting with act.ly as a way of getting supporters to use twitter to show their support for a campaign, initial experience is good.
Nice campaign tactic from Campaign Against Arms Trade
Stand up in Trafalgar Square
There has been a lot of publicity for the Antony Gormley “living sculpture” on the fourth (missing) plinth in Trafalgar Square . This is a great opportunity for an anti-arms trade campaigner to stand up beside the military “heroes” already there (even if only for an hour). Why not register online at http://www.oneandother.co.uk/ if you are chosen let us know so we can support you in your hour of glory.
If the hype is to be believed Ben Southall has ‘the best job in the world’. He’s the winner of a recent competition run by the Tourism Queensland to find a new caretaker for Hamilton Island off the coast of Australia. The Guardian points out that the publicity that the island has got also makes the competition a inspired PR stunt generating millions of pounds of publicity.
The competition has made it into a list of the top 50 PR stunts in the world , but a look at the list shows that you don’t need to have a big budget or be a global brand as a number of civil society campaigns also make the list including;
WWF’s Earth Hour – the annual event that sees millions of people around the world turn of non-essential lights for an hour.
The Peanut Protest – student Mark McGowan pushes a peanut with his nose to Downing Street to protest about student debt.
Fathers4Justice – with its headline grabbing if controversial stunts.
Evidence that a well thought out PR stunt delivered at the right moment can have as much impact as a million pound campaign from a well know brand.