It’s a truth, almost universally acknowledged, that MPs don’t like ‘email your MP’ petitions.Listen to MPs talk to campaigners, and they’ll tell you they find the annoying and a burden on precious staff time, but they’re a staple in most campaigning toolkits.
Most MPs will tell you that the volume of emails means it can be hard to distinguished between the signal and the noise? Don’t believe that? While this image is a little out of date (it’s from ECF2014) it was Stella Creasy sharing what, on average, comes into her inbox during a week in Parliament;
Now, I’m not suggesting that we should head calls from some MPs to stop petitioning them – they’re our elected officials so we should petition them. I’m also realistic that any ‘cross Parliament’ solution is unlikely to be adopted – MPs they say, have to be seen as 650 small businesses, so rarely do they all-adopt the same technology, unless they’re told to.
Plus I’m not going to dive into a debate about the quality of some campaigns, except to add that some email to MP campaigns don’t appear to have thought about what the theory of change is – and that has an impact all of us (all campaigners should read this on what makes an effective petition).
So what could replace them in our toolkit? Or if not replace improve how we use them?
1. Phone calls – Unlike the United States we don’t have much of a culture of calling your elected official – perhaps it’ll catch on? Even then it will still be likely to frustrate MPs as much as emails do as they don’t have the staff capacity to deal with the calls, or effective mechanisms to collect the information from them.
2. Parliament petition site – I’ve suggested before that the frustration of MPs could be channelled towards suggesting that they’ll only accept petitions via the official Parliament petition site. While the site has been improved, it still has lots of limitations – not least when it comes to supporter data which is held just by Parliament, that it’s a closed site (so it can’t be embedded on another website) and doesn’t allow for any personalisation by the signer.
3. Focus on a specific MP rather than all MPs – At the NCVO Campaigning Conference, Jess Phillips MP suggested that one of the most effective petitions she’d seen during her time in Parliament had been the change.org petition on the Tampon Tax, which had worked directly with Paula Sherriff MP to help to provide her with the evidence of support for the issue. Strikes me that most issues can find a Parliamentary champion or two, so perhaps this is a way forward?
4. Require your own message – MPs complain that too many emails are identikit, but while many of us try to persuade supporters to personalise the messages they send, have we tested what the drop off would be if we required supporters to come up with their own subject lines, or add in a reason why your signing? It wouldn’t solve the volume question, but could mean that MPs couldn’t accuse of us of just sending ‘identikit’ messages.
5. Better integration with casework software – many MPs who have large amounts of casework use software to track the requests that are coming in from constituents. How many of us are looking to see how we can incorporate our actions and messages into these?
6. Email to letter – Given I have an app on my phone that can turn my photos into a personalised postcard that can be sent in the post to a friend, could the same technology be developed to turn my email to an MP into a letter. It’d place a cost on the organisation behind the campaign, but it’d present the opportunity for delivery via another channel.
7. Snapchat – I can’t pretend to understand Snapchat – which probably means most MPs won’t either) but opportunities do new communication channels like Snapchat or WhatsApp provide new ways to communicate with MPs?
8. Bots – Florian from MoreOnion wonders here if the rise in the use of AI means that we’ll be able to design bots that will be able to automatically capture and engage in a campaign action – could that help MPs respond to our requests.
I’m sure other solutions exist , as well as examples of where petitions are having an impact – in the same presentations that I took that image from Stella Creasy talked about the importance of ensuring a petition is part of wider advocacy strategy – she specifically mentioned Friends of the Earth Bee campaign.
Either way what strikes me from the list above is that organisations have to be prepared to adapt and change rather than just defaulting to ’email your MP’. I look forward to hearing thoughts from others of how we make this tool work to have the maximum impact.
Tag: routes to influence
Are top ministers avoiding meetings with NGOs?
Tom Watson has shared a treasure trove of information about who’s getting meetings with the new government on his blog.
Publishing documents previously available only to those with access to the House of Commons library. It shows who advice is being sought and who’s being locked out.
The first few months of a governments matter, because they set the tone, it’s a time when departments are being bombarded with requests for meetings, so only those whose views are really wanted are invited in.
The information from the three of the ministries of state (No 10, Foreign Office and Home Office) makes for unhappy reading for civil society groups, despite the focus on the ‘Big Society’ their hasn’t been a lot of space created for meetings with representatives from CSOs.
The PM has held just one meeting with civil society, a roundtable with 16 organisations to discuss the ‘Big Society’. The only other non-business or media interest was a meeting with the TUC in July and Bob Geldof to discuss ‘development issues’ in June (presumably ahead of the G8) although many NGOs will remember with horror the way the Geldof threw away the script and fell out with many involved in the Make Poverty History after the G8 summit in 2005.
Compare that to meetings with Rupert Murdoch, Phizer, Facebook and Wikimedia, amongst others that the PM has had and it shows more of an enthusiasm to meet with foreign companies and representatives of News International.
Deputy PM, Nick Clegg, seems to have done a little better, attending the same meeting with Cameron to discuss ‘The Big Society’, and also receiving petitions from ‘Take Back Parliament’ and the Maternal Mortality Campaign, along with holding meeting with The Elders, Gates Foundation and the British Overseas Aid Group (a group of the biggest 5 development NGOs).
The same patterns seems to be repeating itself across at the FCO, William Hague hasn’t found time to meet with any campaigning organisations, although he made space for BAE Systems, delegating to junior minister meetings on a whole range of issues including elections in Burma, human rights and Zimbabwe.
The Home Office appear to have done better, with Home Secretary Thresea May holding ‘Introductions’ with Stonewall, Hillsborough Family Support Group, Migration Watch UK and a large group of equalities organisations. Other minister in the department also appear to have been busy meeting with a whole range of campaigning groups, like Refugee Watch, NSPCC and Women’s Aid.
As an aside my favourite entry from the Home Office is a meeting in July that Human Rights Watch held with Baroness Neville-Jones, the purpose of the meeting ‘Discuss report no questions asked’. It raises interesting questions about how the meeting was conducted, and if a cup of coffee was offered to those attending!
Meetings held by other departments are, as yet unavailable, although Tom Watson has promised to publish them if they are. It’ll be interesting to see if the pattern of senior ministers not meeting with CSOs has been happening at other departments, and if this trend continues in the coming months.
Lists of people who matter
Regular readers of this blog will know that I’m a big fan of lists. Although I’m not a natural Daily Telegraph reader, their annual profiles of the top 100 most influential people in each of the political parties is an invaluable resource when it comes to planning routes to influence.
100 Most influential Left-wingers – 1 to 25, 26 to 50, 51 to 75 and 76 to 100
100 Most influential Right-wingers – 1 to 25, 26 to 50, 51 to 75 and 76 to 100
Other lists produced in time for Conference season include;
– Left Foot Forward – most influential left-wing thinkers
– New Statesman – 50 people who matter
Has anyone else found any useful lists?
Top 50 Political Influencers
I’m a big fan of Total Politics magazine. Every month its full of articles that are invaluable to campaigners. This month it profiles the ‘Top 50 Political Influencers’, those key influencers who don’t hold a political office but have an important role in shaping government decisions.
I don’t necessarily agree with the whole list, I think it’s a bit light on influential business leaders, and a bit too full of directors of think tanks, but it’s a useful reminder of the importance of considering the role of those who aren’t elected when looking at ‘routes to influence’.
Spending some time considering ‘routes to influence’ is a key activity in planning a campaign. If you’re stuck for ideas, you could do a lot worse than having a look at some of the lists that Total Politics have produced.