Five for Friday…15th July

Here is my semi-regular round up of interesting articles on campaigning and advocacy….
1. Harmit Kambo reminds us that ‘one of the most important challenges to injustice is to simply ‘bear witness’ to it’
2. Untangling the Web has an interesting interview with Karina Brisby, Head of Interactive Campaigns at Oxfam. While NCVO asks how charities will use technology in 5 years time.
3. Campaigning and influencing must always be at the top of the agenda argues Brian Lamb. While research by NCVO reports the views of trustees about how involved in campaigning charities should get.
4. Gavin Thomson has an interesting reflection on the value of different email address (does anyone have any data on this?). The Manifesto Club worry that the opportunity to use the humble leaflet as a campaign tool is being lost.
5. The On Think Tanks blog asks if those involved in developing policy in think tanks (and NGOs) can learn anything from the intelligence services!
What else have you read that you’d add?
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How campaigning dealt a blow to the Murdoch empire

The last few days have been fascinating for any watcher of UK politics, media or campaigning. Pages and pages have already been written about what’s happened with News of the World and BSkyB.
I’m certain more will come in the next few days and weeks, indeed the story seems to change by the day. But it looks to me as though three distinct campaign asks have been running in the last week;

  1. For an advertising boycott of The News of the World (which helped to contribute to its closure).
  2. For News Corporation (the parent company run by Rupert Murdoch) not to be able to continue with his takeover of BSkyB (which lead to it News Corporation withdrawing its offer)
  3. For a public inquiry into the phone hacking.

Although they have separate aims lead by different organisations, at times it’s been hard to distinguish from the campaigns, as much of the messaging seems to be ‘Stop Murdoch’. For me at least 5 distinct groupings have emerged, from what I can tell their hasn’t been huge amounts of central coordination, although they’ve clearly fed off each other and sometimes shared campaign tools.
It’s interesting to reflect if any of these groups alone would have been able to achieve their campaign aims. Would, for example the demand to stop News Corporation take full control of BSkyB have happened without the campaign which lead to the boycott of The News of the World (NOTW) being successful?
So who was involved?
Twitter – Not the site itself, but a number of users who kicked off the idea last Monday about targeting the valuable advertising revenue that was central to the News of the World profitability. Their role has been well chronicled by Rory Cellan-Jones over at the BBC, but it’s also worth reading the account of Melissa Harrison who was one of those who instigated the idea of a boycott on Monday 4th July.
It was Harrison and others who developed online tool at http://www.pint.org.uk/notw.html(now taken down) which allowed users to generate a pre-prepared tweet which went something along the lines of ‘“Dear @TheCooperative, will you be reconsidering your advertising spend with #notw given that we now know they hacked Milly Dowler’s phone?”. I’m sure that the presence of this site really help to accelerate the number of tweets that were being sent. 
We Are Social have done a fascinating breakdown of tweets sent about NOTW last week and calculate that ‘on the 5th and 6th July, over 25% of conversations on Twitter mentioning NOTW keywords also mentioned one of the targeted brands‘. Brands such The Co-operative, Sky, WH Smith and Virgin Media all received over 10,000 tweets about the NOTW advertiser boycott. The Guardian also has a nice visualisation of the way that twitter has been used during the last week.
Mumsnet – The site was one the first to promote the pre-prepared tweet tool on pint.org.uk, but was also one of the first to publicly reject money from Rupert Murdoch by ending a campaign that had been promoting Sky (another part of the Murdoch empire) after complaints from users of the site.
They were characterised by some as ‘comfortable middle-class mothers of MumsNet sitting down to their fair-trade tea and organic shortbread biscuits‘ but I think their involvement was critical early in the campaign providing momentum and evidence of an appetite for rejecting money from companies associated with Rupert Murdoch.
Progressive bloggers – Collaborating together sites like Liberal Conspiracy and Political Scrapbook where quick off the mark in encouraging their readers to get involved in the campaign to potential advertisers that they should boycott (although the numbers directed to the pint.org.uk site are much lower that other sources), but perhaps more importantly they also had the capacity to run the definitive list of advertisers and if they were planning to boycott the paper or not, helping to fuel the media narrative that advertisers were deserting the paper.
The press (especially the Guardian) – It was the work of Guardian journalist Nick Davies who brought the story to light, but beyond that it was others at the Guardian, like Roy Greenslade, who encouraged action by providing a list of what people could do on his blog. The Guardian website pushed almost 10,000 people to the pint.org.uk twitter action tool.  Certainly the Guardian has lived up to its campaigning reputation this week.
Hacked Off – The campaign for a public inquiry into phone hacking was only launched last Wednesday, but has quickly become the group that has been at the centre of mobilising high-profile individuals to get involved in the campaign. Many of those who have are individuals who have been directly affected, included Hugh Grant who appeared on Question Time and the parents of Milly Dowler, who met with Nick Clegg on Tuesday.
Supported by the Media Standards Trust, this is perhaps the closest group in the campaign so far that resembles a more traditional NGO approach to campaigning, with more focus on policy processes, media photo calls and meeting with government.
38 Degrees and Avaaz – The online campaigning movement 38 Degrees has been running a campaign for over a year to call for the proposed takeover of BSkyB to be sent to the Competition Commission. 
As their campaign timeline shows they were well positions to make the most of the opportunity presented by the release of the revelations about Milly Dowler’s phone being hacked to invite people to join this broader campaign about corporate control of the media. It was so successful that the site crashed due to the volume of people trying to take action.
Both Avaaz, who ran a petition alongside 38 Degrees which got over 300,000 names to demand a public enquiry into the scandal and 38 Degrees were able to bring their campaigning tools to help individuals to send a message to individual MPs as well as representatives of the government.
Their huge e-mails lists (it’s estimated that 38 Degrees has over 750,000 people on its) built on the back of previous campaigns, helped to get the message out and sustaining it over the week, combined with some great ‘pop-up protests’ around Westminster. These groups certainly brought an element of strategic focus to the campaign.
What other actors were involved? Was it just online tribes who closed The News of the World? 

Learning from the 'Countdown to Copenhagen' campaign

Evaluation might be the last step in the advocacy cycle, but from my experience it’s often the one that we’re quickest to overlook, moving onto the next campaign as opposed  to spending time reflecting on what’s happened.
It’s great to see Christian Aid make an evaluation of their ‘Countdown to Copenhagen’ campaign available online for others to learn from, as well as a management response to it.
It is an interesting (and short) read which gives an insight into the campaigning that the organisation did in the run up to the critical climate talks in December 2009.
It’s full of useful lessons for any campaign, and I hope it might encourage other agencies to make similar documents available. Here are the 5 things that I’m taking away;
1 – External moments need to be seen as commas in a campaign as opposed to full-stops. The evaluation makes a number of references for the need for the COP meeting in Copenhagen to be seen as a key moment in the ‘trajectory of the campaign‘ as opposed to the end of it. A good reminder that we can become too focused on an external moment and overlook the longer process of change that will be needed whatever the outcome of it.
2 – Involvement and participation of partners takes time. The report rightly recognises the way that the campaign looked to engage southern partners, saying ‘Christian Aid is clearly close to southern advocacy groups and networks and more ‘true’ to their approach and position than others‘ but also acknowledges the time that it can take to ensure effective participation from southern partners and allies which mean that time needs to be built-in to do this otherwise this engagement doesn’t become meaningful.
3 – Building in space for learning. It’s often the case in a busy campaign that it can be hard to feel that you have the space to think about what’s happening  in the external environment. The evaluation suggests that time needs to be protected to ‘allow for reflection to take place‘ and ensuring the tools are in place to capture progress and achievement. A good reminder for anyone who hasn’t taken the time to review where their campaign is at recently.
4 – Know your core audience – The evaluation asks why the campaign ‘under-utilised church constituencies‘. I don’t know the reasons this decision was taken, but it seems to me this might have been a missed opportunity for an organisation that draws its support primarily from churchgoers. For me, it’s a reminder of being sure of the core audiences that your organisation can reach.
5 – Seeing the global – The report has lots of praise for the work that Christian Aid did with allies in EU recognising that ‘Countdown to Copenhagen was a unique advocacy initiative at the European level in terms of both the scale and sustained nature of joint working amongst Aprodev’ and encouraging a broader focus looking towards the US and others. A lesson in the rapidly changing nature of global decision-making and the need to be much more proactive at looking beyond the UK in the alliances we build.
What have you learnt from this evaluation? Have you seen other organisations make evaluations available online?
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The F Word…

We’re always quick to celebrate a campaign success but what about a campaign failure?
While it’s probably not appropriate to be trumpeting our failures in emails to supporters, it’s right to make sure we’re making space in our organisations to learn in a constructive way from the not so good, but how many of us actually do this?
This post was prompted by some great tips from the New Organising Institute about dealing with failure in one of their daily e-mail. The tips included;
Create a culture of debriefing. Schedule time to debrief into everything, before work starts. After every event or project, evaluate what worked, what didn’t, and articulate key learnings together. Require short, written reflection on major projects, especially those that fall short.
Get back out there! Who wants to wallow in failure? Encourage those you coach to get out there and try again!
To that I’d add a couple of thoughts;
Tolerate failure. It sounds counter intuitive, but one of the most useful things I’ve taken from a seminar was the idea that if we attempt 5 things and only 2 work then we should celebrate those, rather than lament the 3 that don’t work.
Sometimes things we do won’t work but that doesn’t mean we shouldn’t try in the first place. This is especially true in the world of digital media where it’s much harder to pick up the website or tool that will take off. Many campaigning organisations have an institutional aversion to risk, and perhaps rightly so when resources are limited, but do we need to change the way we see things that don’t succeed?
Be honest about failure: When something doesn’t go right its often not something that we want to talk about, especially to others in our sector. But I think we should be encouraging campaigning organisations to share about what they’re finding isn’t working for them, as much as what is work.
The Admitting Failure website run by Engineers without Borders puts it like this “By hiding our failures, we are condemning ourselves to repeat them and we are stifling innovation. In doing so, we are condemning ourselves to continue under-performance in the development sector. Conversely, by admitting our failures – publicly sharing them not as shameful acts, but as important lessons – we contribute to a culture in development where failure is recognised as essential to success.”
What are you doing to learn from your campaign failures? How can we share them across our campaigns?
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Top posts for June 2011

It’s been really great June for the blog. A huge thanks to everyone who has visited, tweeted a link or posted a comment. Here are the five most read articles for the month.
1. May the Force be with Greenpeace
2. Campaign Totals – DFID
3. From Across the Pond – Leadership within an Advocacy Movement
4. How Oxfam let key activists know about its new campaign first
5. Campaigns Totals – DFID breakdown by action
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Campaign Totals – Department of Communities and Local Government

Total number of actions received between May 1st 2010 and May 1st 2011: 6,670
Number of letters: 4,196
Number of postcards: 1,786
Number of emails: 688
Biggest campaign: Planning application 10/000032/LM (Waste plant application in Hartlebury, near Kidderminster) – 2,121 actions
Breakdown by topic and organisation:
[googleapps domain=”spreadsheets” dir=”spreadsheet/pub” query=”hl=en_US&hl=en_US&key=0ArsF-z0r3hFfdGFZcUhCdkowdVJxUTV3Y2sxalhzbHc&output=html&widget=true” width=”500″ height=”400″ /]
To view the breakdown spreadsheet in google docs click here. Information taken from Freedom of Information request returned on 7 June 2011 and is taken from a list of information provided by Department of Communities and Local Government.
More about the ‘Campaigns Total’ project here. Be first to get the information from other departments by subscribing to the site using the box on the right, adding http://thoughtfulcampaigner.org/ to your RSS feed or following me on twitter (@mrtombaker)

Campaign Totals – Department for Business Innovation and Skills

The Department for Business, Innovation and Skills (BIS) have provided information about the actions that they’ve received in the last 12 months in a slightly different format.
Total number of actions received between May 1st 2010 and May 1st 2011: 4,136
Ministerial Correspondence consists of MPs’ letters to Ministers on behalf of their constituents or about a matter in which they have a direct interest or concern.
Treat Official correspondence is when members of the public write directly to Ministers or the Prime Minister.
Breakdown by topic:
[googleapps domain=”spreadsheets” dir=”spreadsheet/pub” query=”hl=en_US&hl=en_US&key=0ArsF-z0r3hFfdElzN2thVURFVGJDXzJiZEZkM2xqdWc&output=html&widget=true” width=”500″ height=”300″ /]
View the spreadsheet in google docs here. Information taken from Freedom of Information request returned on 2 June 2011 and has been presented as it was received from BIS. More about the ‘Campaigns Total’ project here.
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May the Force be with Greenpeace

Greenpeace have launched a fantastic new campaign today (Tuesday) – ‘Volkswagen. The Dark Side’ targeting car manufacture VW to ‘turn away from the Dark Side and give our planet a chance’.
It’s been going less than 12 hours, but already they’ve had over 38,000 people send a message to VW bosses, over 10,000 likes on their Facebook page, #vwdarkside has been trending in London for much of the days and thousands have viewed their excellent video spoof of hugely popular VW Star Wars film.
[youtube http://www.youtube.com/watch?v=nXndQuvOacU]
Here are the five reasons why I think it’s been a fantastic campaign launch.
1 – An inspired location – Old Street has also been trending all day as well. Why? It was the location that Greenpeace chose to launch the campaign. No VW garage in sight just the home of Silicon Roundabout and undoubtably more tweeters than any part of London. Dot a few Stormtroopers around the place and you’ve got lots of digitally connected people talking about your campaign on twitter.
2 – A competitive edge – The campaign doesn’t simply want you to send a message to the VW CEO, it wants you to recruit more friends (or Jedi’s) to join the campaign. You’re given your own training page and the more friends who join, take action on your recommendation or view your special page the more points you get, which helps you unlock new characters from Star Wars. The element of competition is inspired, and has meant that its been passed on a huge number of times.
3 – A everyday brand – No doubt a multitude of other targets who could leverage the changes that Greenpeace would like to see, but VW are a globally recognisable brand and one who have tried to build a green image. Thus they make ideal targets. Moreover the launch is showing that the decisions that need to be made to stop climate change are, in part in the hands of companies like VW. The campaign also makes a direct pitch to those who drive VWs in the sign-up page, a really nice touch.
4 – A great message – This isn’t simply a ‘aren’t VW really horrible and nasty’ campaign, rather a campaign to persuade VW to play its part in helping to save the world. The language that the website uses it’s all about encouraging VW to stop ‘using its influence to prevent us getting the laws we need to protect our planet and boost our economy’.
5 – Everyone loves Star Wars – With over 40 million views, the original VW advert has been hugely popular so by basing a campaign on this Greenpeace is already tapping into popular culture. It’s also a huge amount of fun and its impressive how Greenpeace have carried the Star Wars theme through every element of the launch (for example their policy report is entitled ‘The Dark Side of Volkswagen’ and is introduced by R2D2!).
What do you think? Are you as enthused about the campaign launch as I am? Have you seen it all before? 
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Five for Friday 24th June….

It’s Friday, so here are five great articles I’ve read in the last few weeks that are worth reading in your lunch break…..
1. Research from the US suggested that ‘LinkedIn Is An Untapped Treasure Trove For Political Campaigns‘ because it draws older, more educated citizens–voters who are far more reliable when it come to casting ballots than those on Facebook. (h/t @rechord)
2. The Guardian reports on a new report from the Constitution Unit that suggests most decisions in the government are reached through informal channels rather than formal coalition machinery. Alison Goldsworthy has some useful advice on the NCVO Forum about influencing the coalition.
3. Casper ter Kuile points to a great article on the New Organising Institute that reminds us of ‘What We Can’t Teach: Courage and Commitment in Campaigns‘.
4. A new e-book reviews the last 10 years of the Treatment Action Campaign in South Africa. (h/t @sullyserena)
5. Charles Secrett causes a stir by arguing that ‘Environmental activism needs its own revolution to regain its teeth‘ promoting a strong rebuttal from Greenpeace and Friends of the Earth and a further response from Secrett. My own thoughts on the original article are here.
What else have you read that you’d add?
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Campaigns Totals – DFID breakdown by action


DFID have provided more information about the actions that they’ve recieved in the last 12 months.
Total number of actions received between May 1st 2010 and May 1st 2011: 142,636
Breakdown by topic and organisation:
[googleapps domain=”spreadsheets” dir=”spreadsheet/pub” query=”hl=en_US&hl=en_US&key=0ArsF-z0r3hFfdDk4dGFBdmpmNnB4SGNOYS1UblpSTnc&output=html&widget=true” width=”500″ height=”500″ /]
View the spreadsheet in google docs here. Information taken from Freedom of Information request returned on 15 June 2011 and has been sorted by number of actions received and is presented as it was received from DFID.
More about the ‘Campaigns Total’ project here. A number of readers have asked about campaign totals from the FCO, Treasury and other departments. I’ve now had initial responses from most departments but in some incidences I’ve had to go back for further clarification. I hope to post the totals from Treasury, Department of Business and Department of Communities and Local Government in the next week. Other departments might take longer.
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